Frequently Asked Questions

Where is your office located?

My practice is 100% online, meaning I don't have a physical office that you will be coming to for sessions. It’s important for you to have a quiet space where you can feel safe and comfortable speaking, that also has a good enough internet connection.

What are your hours?

I typically see clients early morning (9:30am) or sometime between the hours of 2pm-6pm Monday-Thursday. I do not see clients on Fridays or over the weekend.

How long are sessions?

Sessions are typically 50-60 minutes.

How much do you charge?

$175/ per 50-60 minute session.

Do you take insurance?

Yes, I am contracted with Cigna and Optum.

Why would I choose to pay private pay instead of using my insurance benefits?

Many of my clients actually prefer to work with me privately and not involve their insurance at all. This is because in order to use your insurance for counseling, a mental health diagnosis is required, and this gets attached to your record. Insurance can also put limitations on the number of counseling sessions you can have, prior to truly completing the process. 

If you do wish to use your insurance but do not have the carriers that I am paneled, you can contact your insurance provider and ask if they will reimburse you for an out-of-network provider. If so, I can provide you with a monthly or weekly ‘Superbill’ that you then send to your insurance company to receive reimbursement.

How do I set up an initial appointment?

Hit any of the contact buttons on my site, your message will be delivered to me by email and I will do my best to get back to you as soon as possible. Additionally, you may call or text me to set up a consultation call.

What is your cancellation policy?

If you are unable to make it to a scheduled session, please let me know by phone, text, or email at least 24 hours beforehand. Any cancellations outside of the 24 hour window and you will be charged the full fee (even if you are an insurance client). I can be more flexible on this policy if you are able to reschedule within the same week.

How much paperwork do I have to fill out?

Not too much! We will be sent all the documentation needed to get started via HelloSign before we meet before our first session.

What can I expect in a first session?

During our first session, I will be asking you a bunch of questions to get to know you better. We'll start talking about treatment goals.

With whom do you work?

I work with women who’ve experienced childhood trauma, anxiety, and Borderline Personality Disorder. I also work a lot with folks who are a part of the LGBTQIA community.

What is your approach?

I love getting to know my clients deeply, I find it to be so important to listen and be present to what you’re saying in the moment so that we can work through it together. I also use modalities that have acronyms; DBT and CBT in addition to art therapy interventions. You can read more about them both in the services pages!

How long will it take?

It’s hard to say! Everyone is different and therefore has different needs. We will work until you’ve reached your goals. We will continually review your progress and check-in to see if what we’re doing together is working or not.

Will I have homework?

Most likely, yes. My approach does involve learning and utilizing practicing skills. It may not always be in the form of a worksheet, but maybe more experiential such as trying a new communication strategy. I may also assign a book for you to work through in therapy with me depending on what’s going on for you. Your active participation is necessary for you to see any results, however, if this does not jive with you, no problem. I may not be the right fit for you.

How often will we need to have a session?

We’ll start out meeting 1x a week, rapport building through consistency in sessions leads to better and faster outcomes in my experience. We can always discuss titrating down to meetings every other week if your symptoms are not life-threatening or majorly severe in any way


LET'S TALK

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Cheryl Tarnofsky

Marriage & Family Therapist, LMFT

Registered Art Therapist, ATR

California

Phone: (323) 641 4535

Email: cheryl@resilienthearttherapy.com